navigatorpaster.blogg.se

1. #Fortinet support contract registration cli update#
2. #Fortinet support contract registration cli license#
3. #Fortinet support contract registration cli download#

Verify that the DNS servers contain A records to resolve and other FDN servers.If the FortiMail unit can reach the DNS server, but cannot successfully resolve the domain name of the FDS, a message appears notifying you that a DNS error occurred.įigure 97: DNS error when resolving the FortiGuard Antispam domain name In this case, you can use the following tips to troubleshoot the issue. If the query is unsuccessful, the Query result field will display No response. If the query is successful, the Query result field will display if the IP/URI is spam or unknown (not spam). Hash and use the hash value of a spam email that you can find in the log messages.For Query type under FortiGuard Query, select one of:.If you want to use an override server, such as a local FortiManager unit, instead of the default FDN server, specify it by enabling the option and entering the server address.Verify that the Enable service check box is marked.

#Fortinet support contract registration cli license#

#Fortinet support contract registration cli download#

Unavailable: The FortiMail unit could not connect to the FDN or override server, and cannot download updates from it.Available: The FortiMail unit successfully connected to the FDN or override server.Test results next to FortiGuard distribution network. When the connection test completes, the page refreshes. Time required varies by the speed of the FortiMail unit’s network connection, and the number of timeouts that occur before the connection attempt is successful or the FortiMail unit determines that it cannot connect. The FortiMail unit tests the connection to the FDN and, if any, the override server. If you want your FortiMail unit to connect to a specific FDS other than the default for its time zone, enable Use override server address, enter the fully qualified domain name (FQDN) or IP address of the FDS.Ī dialog appears, notifying you that the process could take a few minutes.Go to Maintenance > FortiGuard > Update.In this case, you can only use a FortiManager unit locally as the override server. FortiMail cannot connect to the FDN server to perform realtime FortiGuard antispam queries through the proxy. If the FortiMail unit connects to the Internet/FDN servers through a proxy, FortiMail can only get updates for the antivirus engine, antivirus signatures, and heuristic antispam rules from the FDN server. For more information, see the FortiMail CLI Reference.

#Fortinet support contract registration cli update#

For port numbers required for license validation and update connections, see the appendix in the FortiMail Administration Guide.īefore performing the following procedure, if your FortiMail unit connects to the Internet using a proxy, use the CLI command config system fortiguard antivirus to enable the FortiMail unit to connect to the FDN through the proxy.

The FortiMail unit must also have a valid Fortinet Technical Support contract which includes service subscriptions, and be able to connect to the FDN or the FDS that you will configure to override the default FDS addresses. You must first register the FortiMail unit with the Fortinet Technical Support web site,, to receive service from the FDN. Your FortiMail unit may be able to connect using the default settings however, you should confirm this by verifying connectivity. If you subscribe to FortiGuard Antivirus and/or FortiGuard Antispam services, your FortiMail unit needs to connect to the FortiGuard Distribution Network (FDN) in order to verify its license and use the services. Verifying connectivity with FortiGuard services